CI-310 : October 18, 2000
- Return Quiz Three
- Discuss Sample Group Project Write-Up
- Discuss Midterm
- Ethos (character you invoke)
- Pathos (feelings you evoke)
- Logos (logic you provide)
Chapter 9: Redesigning the Org. with Info Systems
- A main schism in InfoSys: Change vs. Legacy
- "when we design a new info systems, we are re-designing the org." p. 299
- The Org is an Info System.
- Technically successful systems will fail if social and political aspects fail.
- Info Systems Plan: linking an IS plan to the Business Plan
- Enterprise Analysis: produces a large volume of data, difficult to analyze, tends to automate existing processes rather than innovate new ones.
- Strategic Analysis or Critical Success Factors: focuses on fewer/ higher managers, prescriptive rather than descriptive.
- Spectrum of Risk/Profit in Change, Figure 9-3 p.293
- rationalization (downsizing, right-sizing)
- BPR: business process re-engineering
- Paradigm Shift (bike seats)
More on BPR:
- Redesign before applying computer power.
- See Figure 9-4, Redesigning Mortgages
- work flow management, p.298
- "the majority of BPR projects do not achieve gains" p.299
- Systems Analysis
- Feasibility Study (technical, economic, operational)
- establishing info requirements p.301
- Systems Design (logical, physical design)
- direct cutover
- *pilot study
- phased approach
- Production & Maintenance
Managing Change, p.305
- User Involvement - what level
- Management Support
- Complexity Levels
- Risk Levels
- pg.308: The Challenge: 70% failure
- A primary Question for any change: Who Wins? Who Loses? Deal with the loss.
Business Value of InfoSys, p.313
- Cost-Benefit Ratio
- Tangible and Intangible Value -- Would the Web have been approved?
- Present Value: value in current dollars of revenue to be received in future
- Net Present Value: Present Value - Costs
- ROI: Return on Investment. Does it beat cost-of-capital?
Finally: Scoring Models. p.318
Weighted Scoring Models can provide a quick-and-dirty method for choosing among several alternatives in a multivariable situation. Danger: pre-cooking the weights to bias the results.
To Do Tonight
- Form groups for Group Projects
- Persons unable to form a group see Instructor (who will form groups for you)
- Groups choose their topics
- Workshop: Manage Your Own Time
- Group Meetings, Discussion, Work
- See the Instructor with any website/personal project concerns
To Do For Next Class, 10/25/00
- Submit identification of Group Project Teams and Topics in writing.
- Start the Midterm, particularly Question Two.
- Work on your website or Personal Project